Who you gonna call?

Many of us feel like we went to sleep in one world and woke up in another... A world with Covid-19 and IT's new rules! We've all had to learn how to socially distance ourselves in order to keep each other safe. We learnt that singing happy birthday whilst washing our hands would take 20 seconds and of course, the importance of NOT panic buying! And all whilst reducing contact with each other. But reduced contact doesn't have to mean isolation - At CSG UK we'll still be there for you when you need us...

Did you know that CSG UK

offers Remote Support?

CSG UK continues to support customers and clients in these unprecedented times by providing online technical assistance and remote telephone support.

"That's great, but how does that help me?", I hear you say. Well, let's say, for example, that you have one of our amazing smart safes installed. Our remote support includes checking for errors, fault diagnosis, software and hardware resets, interactive user training and even tutorials. Of course, we also provide remote support for CCTV systems which includes changing of passwords remotely, adjusting cameras and ensuring they stay online, keeping disk space up and junk files low.

What are the benefits of remote support?

Remote support solutions increase the performance of your devices and reduce machine downtime. By carrying out first-hand maintenance over the phone or by remote control, the requirement for an engineers attendance is reduced which saves money and keeps disturbance during working hours to a minimum. The use of remote control software assists with both further diagnostic maintenance as well as maintaining and respecting Covid-19 store regulations. Our friendly, experienced team are always more than happy to offer a helping hand either online or via telephone support to help resolve any technical problems you may face. And in the event that an engineer visit is required, you can be sure that all Covid-19 safety precautions are followed to ensure everyone's safety.

So who are you going to call? You can rely on CSG UK to answer your call and be your helping hand, even if it's socially distanced! Get in touch today to take advantage of our service and support team so lend your business our helping hands!

Contact CSG UK today for more information on our remote support service:

Email us on sales@csguk.com or call us on +44 (0) 844 8000 448.

---

#cctv #cctvsystems #smartsafes #csguk #remotesupport #remote #covid19 #staysafe

Did you smile today?

We're all aware that face-covering has been mandatory across the retail industry and public transport sector since July this year. With hefty fines now enforceable for not adhering to the rules, how can you be sure that your customers and staff are?

---

It's become our new normal! Before we leave the house now, not only do we check that we've got our phones and wallets - we also check that we've got our face masks! And with good reason too - over and above playing our part in helping to protect the lives of others, with heavy fines now enforceable to business owners who are already feeling the added financial burden of COVID-19, it's important to make sure the rules are followed by all in our care.

Following the new guidelines for businesses to be COVID-19 secure, The Prime Minister has announced new measures for businesses in entertainment, leisure and close-contact centres who must now follow COVID-19 secure guidelines or face fines of up to £10,000! These days we rarely see people's smiles, and a fine of that size certainly wouldn't make seeing them any sooner any easier!

Would you like something to smile about?

At CSG UK, we are committed to keeping you, your staff and your business safe by supplying and installing mask detection systems which now identify and notify when a person is not wearing a face covering. This brand-new technology is designed to increase operational efficiencies, deliver a quick return on investment, and ultimately, protect customers and employees.

Contact CSG UK today for a quick and easy solution to help you keep your staff and business COVID-19 secure - because even though we can't see your smile, WE STILL WANT YOU TO SMILE! Email us on sales@csguk.com or call us on +44 (0) 844 8000 448.

---

#covid #covid19secure #facemasks #facemaskdetection #coronavirus #staysafe #facecovering #csguk #newnormal