Website Usage Privacy Policy

 

At CSG UK Ltd we respect the privacy of our clients and are fully committed to protecting their personal information and to using it properly when required. This website usage policy describes how we may collect and use personal information, and the rights and choices available to customers, site visitors and users regarding such information.

 

We strongly urge you to read this policy and make sure you fully understand and agree with it, before you access or use any of our services. If you do not read, fully understand and agree to this Privacy Policy, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our services.

 

Types of information we collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login,

e-mail address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect any personally identifiable information that you provide (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you send a message through a contact form we will store all the information that you provide on the form electronically on our Wix.com CRM (Customer Relationship Management) system. When you visit our website, we collect any information you provide through the contact form or live chat facility and Non-personal information through the Wix.com platform and via Google Analytics. We may also use the email address you provide in order to contact you about special promotions or services or important announcements such as changes to this policy. You can unsubscribe at any time by clicking the unsubscribe links in any of our marketing emails, by requesting removal in an email to info@csguk.com or by denying your consent in the form on the contact page of this website. 

 

You can view each of our service providers’ privacy policies by clicking their links here:-

Wix.com Privacy Policy
Google Privacy Policy

 

Why we collect personal information

We collect such Non-personal and Personal information for the following purposes:

• To provide and operate the Services we offer as a business

• To provide our Users with ongoing customer assistance and technical support

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

• To comply with any applicable laws and regulations

 

How we store, share and disclose our site visitors' personal information

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell or promote our products and services to you. Your data may be stored through Wix.com’s data storage, information, and general Wix.com applications. They store your data on secure servers behind a firewall.
 

How we communicate with our site visitors

We may contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, social media, and postal mail. Please note you can opt out of any of these communications at any time by emailing us at info@csguk.com or by post at CSG UK Limited, Charter House, Unit A9, Barton Industrial Estate, Faldo Road, Barton Le Clay, Bedfordshire, MK45 4RP.

How we use cookies and other tracking tools
Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. We use the following cookies on our website which is built on the Wix.com platform. These will be stored on your computer if you visit our website: